1

Workshop Objectives

1

Managers Must Be Developed

2

Management Skills Can Be Learned

3

Managers Learn by Being Managed Well

4

Create a Management Track

5

Module Two: Case Study

6

Module Two: Review Questions

1

Clearly Define Roles and Competencies

2

Provide Tools

3

Identify Candidates Early

4

Clearly Define the Management Track

5

Module Three: Case Study

6

Module Three: Review Questions

1

Clearly Define Competencies Needed

2

Identify Strengths

3

Identify Development Needs

4

Provide Development Opportunities

5

Module Four: Case Study

6

Module Four: Review Questions

1

Pair New Managers with Mentors

2

Reward Effective Managers

3

Emulate Effective Managers

4

Create and Document Best Practices

5

Module Five: Review Questions

6

Module Five: Case Study

1

Provide Manuals and Policy Documents

2

Empower New Managers

3

Provide Support

4

Provide Training and Development Opportunities

5

Module Six: Review Questions

6

Module Six: Case Study

1

Development Begins Early

2

Identify Candidates Early

3

Identify Candidates Through Reviews

4

Develop Those with Management Goals

5

Module Eight: Case Study

6

Module Eight: Review Questions

1

Make the Path to Management Clear

2

A Clear Track Is a Guidepost

3

A Clear Track Ensures Quality Training and Support

4

Succession Planning and Change Management

5

Module Nine: Case Study

6

Module Nine: Review Questions

1

Making Decisions

2

Asking for Help

3

Support, Don’t Micromanage

4

Continuous Growth and Development

5

Module Ten: Case Study

6

Module Ten: Review Questions

1

Provide Continuous Growth Opportunities

2

Create a Development Plan

3

Provide Regular Feedback

4

Encourage Mentoring

5

Module Eleven: Case Study

6

Module Eleven: Review Questions

1

Words from the Wise

2

Lessons Learned